Privacy policy
Last Updated: March 18, 2026
At Pepro Shop (“Pepro”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, make a purchase, or interact with our services.
1. INFORMATION WE COLLECT
We may collect the following types of personal data:
a. Information you provide directly:
• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party providers)
b. Information collected automatically:
• IP address
• Device type and browser
• Website usage data (pages visited, time spent, interactions)
c. Marketing & community data:
• Preferences and purchase history
• Engagement with emails, campaigns, or events
2. HOW WE USE YOUR INFORMATION
We use your data to:
• Process and fulfill orders
• Communicate order updates and customer support
• Improve our website, products, and user experience
• Send marketing communications (only with your consent)
• Prevent fraud and ensure platform security
3. LEGAL BASIS (INDONESIA – PDP LAW)
In accordance with UU No. 27 Tahun 2022 tentang Perlindungan Data Pribadi, we process your data based on:
• Your consent
• Performance of a contract (e.g. purchase transactions)
• Compliance with legal obligations
• Legitimate business interests
4. SHARING YOUR INFORMATION
We do not sell your personal data.
We may share your data with trusted third parties, including:
• Payment gateways and financial institutions
• Logistics and delivery partners
• Technology and analytics providers
All partners are required to maintain appropriate data protection standards.
5. DATA RETENTION
We retain your personal data only for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory obligations
6. YOUR RIGHTS
Under applicable Indonesian law, you have the right to:
• Access your personal data
• Correct or update your information
• Withdraw consent for data processing
• Request deletion of your data (subject to legal obligations)
To exercise your rights, please contact us at hello@pepro.shop
7. DATA SECURITY
We implement reasonable technical and organizational measures to protect your personal data against:
• Unauthorized access
• Loss, misuse, or alteration
However, no system is completely secure, and we cannot guarantee absolute security.
8. COOKIES & TRACKING
We use cookies and similar technologies to:
• Enhance your browsing experience
• Understand user behavior
• Improve our services
You may adjust your browser settings to disable cookies, though this may affect site functionality.
9. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
10. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18 without parental supervision. We do not knowingly collect data from minors.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page.
Your continued use of our services constitutes acceptance of the updated policy.
12. CONTACT
If you have any questions or requests regarding this Privacy Policy:
Email: hello@pepro.shop
Location: Indonesia
FINAL NOTE
At Pepro, privacy is part of respect.
We collect only what we need, so we can serve you better, move smarter, and build something meaningful together.